These Terms & Conditions govern your use of the Jai Shree Kapda Dukan website and provide a simple explanation of our in-store policies. Our business is fully offline and we operate only through our physical branches in Chhattisgarh.

1. Nature of business

• We operate four fully company-owned retail branches: Saraipali, Bhanwarpur, Baramkela and Sankra.
• We do not sell products online and do not accept online orders or online payments.
• This website is informational only and is mainly used for brand information and customer enquiries.

2. Offers, promotions & pricing

• All offers, schemes and promotions are strictly subject to stock availability.
• Prices and collections may change anytime without prior notice.
• Promotional content on banners or website is indicative; final details are available in-store.

3. Product disclaimer / no guarantee

• Colours, patterns, fabric behaviour and fitting may vary from photos or display pieces. Photos may look different due to lighting and screen settings.
• No guarantee and no claim is given on clothes, except what is specifically printed on the bill.

4. Billing, return & exchange

• Exchange is accepted within 7 days against original bill & tags, on eligible non-discounted items.
• No exchange on discounted or offer-based items, clearance stock or specially marked pieces.
• No cash refund is provided under any circumstances.
• Every bill carries detailed terms printed on it; those printed terms form a binding part of these conditions.

5. No online orders / no shipping

• We do not provide home delivery, online order booking or courier service by default.
• Any special arrangements, if made, will be informed to the customer separately at the store.

6. Limitation of liability

Jai Shree Kapda Dukan is not responsible for indirect, incidental or consequential loss arising from colour variation, stock unavailability, price change or misinterpretation of promotional material. To the maximum extent permitted by law, our liability is limited to the amount paid for the purchased item.

7. Intellectual property

All images, text, banners, logos and layouts used on this website are the property of Jai Shree Kapda Dukan. Reproduction or reuse is not permitted without our written consent.

8. Governing law & jurisdiction

These Terms & Conditions are governed by the laws of India. Any dispute will be subject to the jurisdiction of competent courts at Saraipali, Chhattisgarh.

9. Contact

For any queries regarding these Terms & Conditions, you may contact any of our branches:

• Saraipali — Padmapur Road | Mo.: 94242-06014
• Bhanwarpur — Jharbandh Road | Mo.: 77229-55025
• Baramkela — Subhash Chowk | Mo.: 91093-92055
• Sankra — Parswani Chowk | Mo.: 88710-46014

In case of any difference between this summary and the detailed terms printed on your bill, the bill terms will prevail.

This Privacy Policy explains how Jai Shree Kapda Dukan collects, uses and protects information when you visit our store, view this website or contact us via phone or WhatsApp. We operate only offline retail showrooms and do not sell or collect payments online.

1. Information we may collect

• Name and phone number (for enquiries or billing purposes).
• Address details where required for billing or record-keeping.
• Bill details and purchase history.
• Information voluntarily provided through enquiry forms or WhatsApp conversations.
• Basic technical data like approximate location or device type via analytics tools, if used.

We do not collect or store your card or UPI details online.

2. How we use your information

• To answer your product or availability enquiries.
• To support billing, exchange or warranty-related questions.
• To improve our in-store customer service and product range.
• To comply with legal, accounting and regulatory requirements.

We do not sell or rent your personal data to third parties.

3. Offline-only operations

• We do not take online orders or accept online payments through this website.
• We do not store any online payment data on our systems.
• This website is for information and brand presence only.

4. Sharing of data

• Data may be shared with government authorities if legally required.
• Limited information may be shared with in-store service providers (for example, billing or printing software).
• We do not share data with third parties for marketing purposes.

5. Security measures

We maintain reasonable administrative and physical safeguards to protect your data. However, no system is 100% secure and we cannot guarantee absolute security of information transmitted or stored.

6. Cookies & analytics

Our website may use basic cookies or analytics tools to understand visitor traffic and performance. You can disable cookies from your browser settings if you prefer.

7. Your rights

• You may request correction or update of your basic contact details stored with us.
• You may request deletion of certain data, where legally permissible and practically possible.
• We may ask for identity verification before processing such requests.

8. Children

We do not knowingly collect personal data from individuals below 18 years of age.

9. Third-party platforms (Meta, WhatsApp, etc.)

If you interact with us via Meta products such as Facebook, Instagram or WhatsApp, your use of those platforms is governed by their own terms and privacy policies. We do not control how those platforms handle your data; we only use them to communicate with you regarding enquiries and store updates.

10. Grievance & contact details

For any privacy-related query, you may contact our Grievance Officer:

• Name: Yash Agrawal
• Phone: 93991-13699
• Email: agrawalyash21007@gmail.com
• Address: Saraipali — Padmapur Road, Chhattisgarh

Branch contact details:

• Saraipali — Padmapur Road | Mo.: 94242-06014
• Bhanwarpur — Jharbandh Road | Mo.: 77229-55025
• Baramkela — Subhash Chowk | Mo.: 91093-92055
• Sankra — Parswani Chowk | Mo.: 88710-46014

11. Updates to this policy

We may revise this Privacy Policy from time to time to reflect changes in law or our operations. The latest version will always be available on this page, with the most recent effective date.